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Case Studies

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T

The Riverside Hotel

Hospitality

The Challenge

Unreliable guest Wi-Fi causing negative reviews. Dead zones throughout the property. Outdated infrastructure struggling with modern device loads.

The Solution

Complete Wi-Fi overhaul with 24 enterprise access points providing seamless coverage. Guest network isolation for security. Managed service for ongoing monitoring.

Results

  • Zero connectivity complaints in 6 months
  • 300+ devices supported simultaneously
  • Guest satisfaction scores increased 35%
  • Coverage in every room and public space

"Arc Networks transformed our hotel's Wi-Fi. Guests now have seamless connectivity throughout the property. The setup was painless and the ongoing support is excellent."

S

Sarah Mitchell

Operations Director, The Riverside Hotel

C

Creative Spaces Co-working

Co-working

The Challenge

Network couldn’t handle 50+ members working simultaneously. Security concerns with shared network access. Frequent outages disrupting member productivity.

The Solution

Enterprise network infrastructure with VLAN segmentation. 24/7 monitoring and proactive management. High-capacity switches and access points throughout.

Results

  • 99.9% uptime over 12 months
  • Individual secure connections per member
  • Supports 150+ concurrent users
  • Zero unplanned downtime

"Their managed network service means we never worry about IT. Issues are fixed before we even notice them. Our members get reliable connectivity, and we focus on our business."

E

Emma Thompson

Managing Partner, Creative Spaces Co-working

U

Urban Threads Retail

Retail

The Challenge

Needed CCTV across three retail locations. Previous system provided poor quality footage. No remote viewing capability for management.

The Solution

4K CCTV systems installed at all locations with cloud backup. Remote viewing via mobile and desktop. Intelligent motion detection and alerts.

Results

  • Crystal clear footage from all cameras
  • Reduced theft incidents by 60%
  • View all locations from single dashboard
  • 30-day cloud backup for all sites

"We needed reliable CCTV across three retail locations. Arc delivered everything on time and under budget. The system just works, and the image quality is incredible."

J

James Chen

Owner, Urban Threads Retail

H

Henderson & Partners Law

Professional Services

The Challenge

Outdated phone system limiting remote work flexibility. High costs for traditional phone lines. Missed calls when staff working from home.

The Solution

Cloud-based VoIP system with mobile integration. Professional auto-attendant and call routing. Seamless desktop and mobile apps.

Results

  • 50% reduction in phone costs
  • Never miss client calls
  • Staff work from anywhere professionally
  • All calls recorded for compliance

"Moving to VoIP with Arc Networks transformed how we work. Our team can now work remotely while maintaining a professional phone presence. The cost savings were immediate."

D

David Henderson

Senior Partner, Henderson & Partners Law

What our clients say

"Arc Networks transformed our hotel's Wi-Fi. Guests now have seamless connectivity throughout the property. Setup was painless."

S

Sarah Mitchell

Operations Director, The Riverside Hotel

"We needed reliable CCTV across three retail locations. Arc delivered everything on time and under budget. The system just works."

J

James Chen

Owner, Urban Threads

"Their managed network service means we never worry about IT. Issues are fixed before we even notice them. Worth every penny."

E

Emma Thompson

Managing Partner, Creative Spaces